Human Resources · Goroka, EHP

  • Applications for this role will close on: Monday 15th August 2022
  • See full Job Description here: People & Culture Officer PNG
  • Location of role: Oxfam in the Pacific office, Goroka, Papua New Guinea
  • Apply for this Role via this link:
  • Important Notice: Oxfam in the Pacific accepts online applications only.

Oxfam is a global movement of people working together to end the injustice of poverty.

That means, we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries, Pacific countries included.

Our work is guided by Oxfam’s global values and by Pacific values and culture including: openness, flexibility, respect, equity, justice, solidarity, collaboration, sharing and humility.  We also value local ownership and leadership of change processes. 

Oxfam has embarked on a journey of self-reflection, focussing on its culture with the safeguarding being one of the key areas that the Pacific Team and Program will integrate into its ways of working to model behavioural change. The Pacific Regional Strategy speaks to the programmatic and operational direction for the new look Pacific Region given the changes.  

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Applications are invited for the position of;


The Role

The People & Culture Officer is responsible for assisting the People & Culture Lead in providing the day-to- day operational and technical support required in country to implement operational plans and priorities and to enhance the organisation’s performance through our people. The position supports effective administration by ensuring key People & Culture deliverables are met in an efficient and timely manner working closely with the respective Country Coordinators and in country teams. The position is also critical to support and drive the culture and values of the organisation and in role- modeling the expected behaviors across the teams. The P&C Officer is responsible for the efficient and effective use of the Human Resources Information system (HRIS) and works closely with operational support teams for payroll management and work health and safety requirements. The P&C Officer will develop and maintain professional and effective working relationships with other staff members in country, at OiP and with other Oxfam Affiliates. This position contributes to positive communication and knowledge sharing with staff to ensure an integrated approach across the organisation.

This role is accountable to and reports to the People & Culture Lead.

Key responsibilities and Accountabilities

Business Services

  • Coordinate recruitment and selection activities in-country by ensuring compliance to policies and procedures and by providing end-to-end recruitment activities including support to the Hiring Manager, recruitment panel as well as to the candidates on information relating to the role and to Oxfam’s requirements.
  • Monitor and maintain the updating of personnel information on the HRIS in a timely and efficient manner ensuring compliance and that staff are supported and directed accordingly for assistance with the system.
  • Provide  effective  support  for  all  Onboarding  and  Offboarding  activities  including  contract management, exit procedures, completion of mandatory pre-employment screening and checks including declaration on child protection, Police Check and Aid Diversion checks, as well as key induction training to be completed within the required timeframe as part of onboarding process.
  • Support all P&C compliance and policy adherence requirements in-country and provide oversight of Safeguarding practices and principles in country, supporting staff education and risk mitigation on this matter.
  • Coordinate and support payroll processing in country working closely with the finance team to ensure the timely and accurate processing of pay, leave management as well as any other applications required for payroll in accordance with OiP policy and guidelines, as well as legislative requirements.
  • Provide support and guidance to Managers and staff on human resources related matters and escalate to the P&C Lead where required.
  • Provide administration support in country to support day-to-day business administration of Oxfam.
  • Prepare and provide necessary information and reports as and when required to the P&C Lead as well as when required for finance and audit purposes.
  • Support the staff performance review process for Oxfam through the Let’s Talk Process ensuring that key objectives and outcomes are properly managed through regular reviews within the year.
  • Provide guidance and direction on the Staff Handbook for any queries from staff.
  • Participate in humanitarian response activities within capacity in local level emergency response
  • Other duties as assigned by the P&C Lead that is within the role capacity and job family.


  • Participate in Oxfam performance management framework and activities.
  • Ensures the security and safety of others and Oxfam property.
  • Provide recommendations relating to improved local procedures and processes.
  • Keep abreast with local legislative changes and requirements and its implications for OiP.

Representation and Relationships

  • May be expected to represent Oxfam in industry or professional networks.
  • Support P&C Lead to on representation on key committees as and when required.
  • Provides key link between managers and staff in country.


  • Support the team function regionally by not only undertaking work in country but is also available to support work in other countries.
  • Eager and required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women’s rights.
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

Job Requirements

Key Skills, Experience & Knowledge


  • Diploma or Degree in Human Resources/Business/Management or relevant field or equivalent professional industry experience.
  • Excellent organisational skills with proven ability to meet deadlines and key work priorities.
  • Demonstrated computer literacy with the use of MS office packages particularly Excel and Outlook.
  • Highly knowledgeable on in-country employment legislations and requirements.
  • Demonstrated ability to provide sound judgement to staff on matters relating to People and culture policies and procedures as well as where advice is sought.
  • Working knowledge of HR Information systems and payroll.
  • Excellent communication and Interpersonal skills including report writing.


  • Knowledge of legislative requirements across the region.
  • Experience working on P&C specific projects and implementation.

Key Attributes:

  • Ability to maintain confidentiality and discretion working with sensitive information including staff personal information.
  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
  • Ability to demonstrate an openness and willingness to learn about the application of gender/gender
  • mainstreaming, women’s rights, and diversity for all aspects of development work.
  • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

Organisational Values:

  • Accountability– Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
  • Empowerment– Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
  • Inclusiveness– We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

To Apply: Please submit your application via this advert link and provide a current Curriculum Vitae and a Cover Letter explaining how you meet the key skills, experience and knowledge of the role. Please refer to the Job Description link to read more about the role and its responsibilities. If you have any queries on the role in the meantime, please contact Julia Peters on email [email protected]